Terms and conditions

Terms and Conditions

PRICING POLICY

  • All prices are shown in DKK or EURO.
  • Prices include Danish VAT of 25% on orders to Europe.
  • Prices exclude delivery charges.
  • Orders may incur local taxes and/or import duties at your expense.

PAYMENT

  • Acceptable payment methods: Credit card, Mobilepay, or bank transfer.
  • Your order will not be charged until it’s shipped.

ORDER CONFIRMATION

  • You’ll receive an order confirmation via email shortly after placing your order.
  • Rarely, an item may be out of stock, and in such cases, you’ll be informed by email.

SHIPPING AND HANDLING

  • Orders dispatched within 2-5 working days of placement.

SHIPPING IN DENMARK

  • Fee: A 15 € fee is added to cover postal fees.
  • Danish orders delivered within 2-5 days from shipping confirmation.

SHIPPING INTERNATIONAL

  • Fee: A 40 € fee is added to cover postal fees.
  • International orders delivered within 2-12 days from shipping confirmation.
  • Orders not shipped during weekends and holidays.
  • Possible delays during busy periods and public holidays.
  • All4recycle not liable for shipping company delays or local customs issues.

RETURN & EXCHANGE

  • Returns accepted within 14 days from receipt date.
  • Enclosed return form required.
  • Goods must be unused and in original condition with attached tags.
  • Return shipping at your expense.
  • Refunds processed upon receiving and accepting returned goods.

COMPLAINTS

  • Consumer complaints can be directed to the EU Online Dispute Resolution (ODR) platform.

ITEM AVAILABILITY

  • Not guaranteed that all products on the All4recycle shop are in stock when you place your order.
  • Lack of storage or misleading information affecting your order will prompt contact for revision or cancellation.

PRE-ORDERS

  • Payment charged for pre-orders upon order processing.
  • Dispatch after full payment received.
  • Limited availability may require a 50% deposit fee; failure to pay cancels the order.
  • Remaining 50% charged upon shipping.
  • Orders can be canceled anytime with full deposit return if applicable.

GUARANTEE

  • Products covered by Danish Sale of Goods for 24 months.
  • Exclusions: Defects due to improper use, faulty maintenance, or general wear.
  • Contact info@all4recycle.com for complaints or missing deliveries, including order number, images, and description.

PRIVACY POLICY

  • Personal information stored in connection with website use treated with care.
  • Stored information not sold or used for any purpose except improving service.
  • No payment information kept in the database for security reasons.